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Skip Navigation LinksZurich Municipal > Travel Assistance

As a Zurich customer, our policy doesn’t just give you comprehensive insurance, it also ensures you have access to immediate medical and security assistance 24 hours a day. This means help is only ever a phone call away. With Zurich, you can feel completely confident, wherever your journey takes you.

While you’re away, you have a 24 hour helpline for:

  • Emergency Medical Help – includes arranging medical care and repatriation if you need it

  • Emergency Cash Advance – to replace cash lost or stolen during your journey

  • Emergency Message Communication – we can pass messages to family and business colleagues in an emergency

  • Legal Referral – gives you access to an Embassy or Consulate if you need legal assistance

  • Travel Support – including assistance with lost or stolen documents, baggage or tickets


In a medical emergency call +44 (0) 1489 868 888

Please click here for medical information
and enter your access code: 8888

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